The Client: A leading management consulting firm
Location: Lagos, Nigeria
Ref: HLE/117/CSE
The Role:
A Client Service Executive is often the first point of contact with a company’s clientele. The Client Service/Front Desk Executive is expected to receive a steady stream of enquiries via various media and in person; and typically must be able to convey in-depth information about the company and its activities in a clear and concise manner at a moment’s notice.
Your key responsibilities will include:
Maintain active records of visitors and first-hand client contact
Answer all incoming calls, determine purpose of callers and forward business calls to appropriate personnel/department
Assist in preparing service proposals and collaborate with the company’s internal departments to help improve the quality of services rendered to clients
The Person:
Degree-qualified in human resources, business administration or any relevant field; post-graduate qualification in human resources management will be an added advantage
Strong interpersonal and communication skills
Ability to manage time and projects efficiently and be detail oriented
Strong judgment and decision-making skills
Computer literate with good understanding of software spreadsheet programs such as Microsoft Excel
Experience :0-1 years
email : adejuyin@arkbridge.com.ng
